Privacy Policy
Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact
Ultimate Comfort Spas is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online. In addition, Ultimate Comfort Spas will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.
No Sharing of Personal Information
Ultimate Comfort Spas never sells, rents, leases or exchanges your personal information with other organizations. Ultimate Comfort Spas assures you that the identity of all who contact us through this Web site will be kept confidential. Ultimate Comfort Spas may occasionally send mailings on behalf of other organizations or ministries when their interests align with Ultimate Comfort Spas.
Security
Ultimate Comfort Spas is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Ultimate Comfort Spas uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted Ultimate Comfort Spas employees who have been specially trained in processing this information.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 855-763-8882 or via email at [email protected].
Securing Sensitive Data
Businesses that collect Personable Identifiable Information (PII) online (credit card, account numbers, Social Security number, salary, or other personal financial information, medical history or records etc.) will ensure that it is transmitted via secure means. Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
The notice must be based on the following six elements:
- Notice – What personal information is being collected on the site
- Choice – What options the consumer has about how/whether their data is collected and used
- Access – How a consumer can see what data has been collected and stored and changed
- Security – How any data that is collected is stored and protected
- Redress – What the consumer can do if the Privacy Policy is not met
- Notice of Change – How the business notifies consumers about changes to the privacy policy
Ultimate Comfort Spas Privacy Policy
This Privacy Policy discloses the privacy practices for www.UltimateComfortSpas.com. This notice applies solely to the information collected by this website. It will notify you of the following:
- What personally identifiable information is being collected from you through the website, how it is used and with whom it is shared
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Ultimate Comfort Spas are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
Cookies
From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites. Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
Children's Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.
Billing Policy
We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.
Return Policy
All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement.
Account policy
Ultimate Comfort Spas reserves the right to de-activate or remove any user accounts provided at www.ultimatecomfortspas.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.
Download License
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.ultimatecomfortspas.com.
Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at [email protected].
